Frequently Asked Questions

Once I make a purchase how do I redeem tickets?

Simply show up to the ticket booth with your ID or passport and you will already be in their system. We do this because a lot of our customers are traveling and don’t have access to a printer. Furthermore, we have heard that other local deal provider vouchers can sometimes be hard to redeem. So we go through the extra effort of booking customers reservation by time and day guaranteed that they will be saved a spot on their reserved adventure.

Address is given out in confirmation email within the first two sentences of that email.  

What is the minimum age for whale watching?

Due to extra sensitivity please consider leaving kids two and under at home for whale watching but you can bring the infant if you feel he/she will handle the sea ok

Does every name need to be on the order?

We do not require each persons name and ID. Just the primary person who makes the reservation.

If you would like to make a reservation as a gift(let’s say John Smith) feel free to process order under your name and then put (FOR: John Smith) next to your name.

Can I get these discounts directly at the ticket booth instead of booking on

No. These deals are exclusive for customers and are not honored at the ticket booth/business directly.

If you have any trouble booking online or don’t have access to internet at the time feel free to call us at (844)944-3232 and we can book you over the phone.

Best Price Guarantee

We guarantee to have the lowest prices on the web — even up to 7 days after your purchase!

Some exclusions include but are not limited to: employee discounts, military/veteran discounts, or any other discount that we would be prohibited from offering.

Please email us if you need further clarification at: